Crucial Confrontations: Tools For Resolving Broken Promises, Violated Expectations, And Bad Behavior

Crucial Confrontations: Tools For Resolving Broken Promises, Violated Expectations, And Bad Behavior

  • Publish Date: 2005-09-14
  • Binding: Audio CD
  • Author: Kerry Patterson;Joseph Grenny;Ron McMillian;Al Switzler
Vendor
Brand: America Media International
Regular price
$182.77
Sale price
$58.65
Quantity must be 1 or more

Attention: For textbook, access codes and supplements are not guaranteed with used items.

Arrives in 3-7 Business Days

Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.

Customer Reviews