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A poorly planned meeting often results in mixed messages among participants, unclear goals and strategies, and a random list of things to be done afterwards. Unfortunately, the lack of results at one meeting usually leads to another time-consuming, non-productive meeting. What's the solution? According to authors Chang and Kehoe, it is an organized game plan. The meeting process, when conducted well, can encourage more team involvement and provide the way for all involved to feel they are playing a key role in a team effort. This guidebook provides everyone who participates in meetings with the techniques, tips, and tools needed to achieve improved performance and ongoing results.