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Managers need a wide range of skills to effectively lead a practice. With these skills, practice managers can play a major role in a hospital's success, ensuring not only financial growth, but also a higher level of employee satisfaction. Practice Made Perfect is an excellent resource for managers who are new to the veterinary field and those who need a reference or refresher. This resource offers practical advice you can apply immediately, increasing your confidence as a manager and making you feel more in control.
Chapters include: Personnel management; Employment laws; Reception and front-desk procedures; Hospital revenue and financial control; Accounting and bookkeeping; Medical records; Inventory control and management; Marketing your veterinary practice.