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Do you ever receive compliments that leave you feeling insulted? The co-worker who says, I really admire the kind of work you do. My pride would get in the way. Or the relative who prefaces a remark with You know I wouldn't say this if I didn't love you. Dr. James's humorous, helpful guide exposes dozens of zaps, barbs, and cutting remarks and shows how to let go of old insults and sidestep new ones.