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A comprehensive manual for both experienced and neophyte network designers or managers, and for advanced students who expect to enter the field. Discusses such aspects as the role of the communications department, downsizing information systems, security, managing distributed systems, testing and diagnostics, restoring LANs and WANs and integrating them, outsourcing systems, managing technical professionals, technology procurement, and help desk operations. No bibliography. Annotation c. by Book News, Inc., Portland, Or.